Novavitality Help Center

Welcome to the Novavitality Peptides Help Center — your hub for expert guidance, essential tools, and quick support. Whether it’s your first order or your fiftieth, you’ll find everything you need to know here to keep your research running smoothly.

Quick Access

Ordering & Payments

We make payments simple, secure, and transparent. The following options are available:

  • Pay by Bank (Fena) – FCA-regulated open banking, instant and secure.
  • Secure Payment Link – Pay via PayPal, Apple Pay, Google Pay, or debit/credit cards.
  • Online Bank Transfer – A trusted and reliable traditional method.
  • Local Payments (Manchester only) – Cash, Pay by Bank, or Bank Transfer for same-day delivery.

At Novavitality Peptides, we only use FCA-regulated, fully transparent payment solutions to ensure your order is processed safely and discreetly.

Shipping & Delivery

  • Same-Day Dispatch – Weekday orders placed before 3:00 PM are shipped the same working day.
  • Tracked Delivery – Shipped via Royal Mail or DPD, with full tracking provided.
  • UK Delivery – Royal Mail Tracked 48 (1–3 working days) or Royal Mail 24 Tracked (1 working day).
  • International Delivery – Europe (3–5 working days)

Quality & Lab Testing

Every batch is independently tested and verified for purity. Certificates of Analysis (CoAs) are available for every product and can be downloaded directly from our site.

Reconstitution & Handling

Follow our step-by-step reconstitution guides and use the Peptide Calculator for precise measurements, ensuring accuracy in every stage of your research.

Returns & Replacements

Unopened, sealed products may be eligible for return within our policy window. For full details, see our Returns Policy.